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Privacy Policy

Grant J Marsh Ltd Privacy PolicyGrant J Marsh Ltd also owns the brands 27 Online Marketing Secrets and 17 Life Changing Secrets. From hereon in Grant J Marsh Ltd and the two associated brands will be termed as ‘Our’ or ‘We’.This privacy policy will explain how Our Company uses the personal data We collect from you when you use any of Our websites.What Data We CollectSimilar to other commercial Web sites, Our Web site utilises a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.What Are Cookies?A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.Cookie Use for RetargetingWe may use Google Analytics and the DoubleClick advertising network as well as other advertising networks to display ads across the Internet, based on your visit to Our website.Third-party vendors, including Google, may show Our ads on sites across the Internet. Our site and third-party vendors, use first-party cookies and third-party cookies together to inform, optimize and serve ads based on past visits and pages visited on this website.Our site as well as third-party vendors may use third-party audience data to further optimize advertisements displayed.IP AddressesIP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by Our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.What Data We Collect in More Detail1. As a VisitorYou’re a “visitor” if you browse any of Our Websites but don’t submit any personal information about yourself. (Our websites are: grantjmarsh.com, 27secrets.com and 17secrets.com).For example, if you visit Our websites and take a look through Our content and don’t sign up for anything, then you’re a visitor. As a visitor, the website uses several third party services that act in order to provide you with a better experience and allow us to optimise Our content. The following third parties have limited access to some of your data:Google Analytics (privacy policy)We use Google analytics to gain an overview of how Our sites are being used, how to improve user experience, what content to create and similar decisions all focused on improving the experience for Our visitors.We also integrate Google Analytics with Google Ads so that We can measure the performance of Our paid advertisements.FacebookWe use Facebook conversion tracking to understand how Our Facebook ads are performing.Affiliate trackingIf you visit Our sites through a link of an affiliate of Ours, then We track this information through a cookie so that the affiliate can be compensated for referring the sale.HotJar for heatmapsWe send anonymous data to HotJar to understand how Our visitors interact with certain pages in Our site so that We can improve them.Social sharing toolsSome of the content on Our sites includes social sharing widgets to quickly allow you to share content with your network. Some of these services gather data about you, if you are logged in to these social networks while visiting Our website. Please see the privacy policies of the social networks for further information.2. Signing Up For One of Our OffersOn Our sites, We display various forms that allow you to sign up to receive various types of free offers. When you sign up through one of Our forms, we’ll commonly ask you for the following data:Your First NameEmail addressWe’ll also collect the following:Which form you filled outReferrer URL (the URL that you led you to the page that you signed up through)Your IP addressWe store this data on Our site for the following reasons:Compliance – to keep a record of where Our leads came fromTesting – to optimize and improve the offer forms that We displayRelevance – We try not to show a form that you’ve already signed up forThe data that you submit is also added to a third party service called Mailerlite. This is a tool that We use to send email communications to you. 3. Contacting us through Our Contact FormIf you want to contact us, you can use Our contact form here.When you send us a message through Our contact form, a user account will be automatically created on Our site. When you submit a message to us, We keep the following data:-Email addressFirst nameLast nameContent of any messages that you send to usThis allows Our team to reply to the message that you’ve sent us through our support system.You will NEVER receive marketing related messages by contacting us through Our contact form unless it specifically relates to the message that you’ve sent us. Please note that the message you send is private and only available to team members at Grant J Marsh Ltd.4. Becoming a Member of Our AcademiesWe have TWO Academies created to provide additional training resources. There is the 27 Secrets Academy at 27secrets.com and the 17 Secrets Academy at 17secrets.com. When you become a member of Our Academies We keep a record of the following data:NameEmail addressThe ID of the content that you signed up through (there are multiple entry points to both Academies)The name and email address are necessary to create the account through which the Academies resources are delivered to you. When you become a member of one of the Academies We will send your name and email address to a third party service called Mailerlite. Mailerlite is a tool that businesses use to send emails to customers and allows us to send you product or service announcements, further training resources and links to Our blog content.These emails are designed to enhance your experience with us, but you can opt out at any time by clicking the “Unsubscribe” link at the bottom of any email. This will remove you from Our list so that you don’t receive any further emails from us.5. Purchasing a Product from UsWhen purchasing a product from us, We may collect the following data:First nameLast nameIP addressEmail addressBilling addressCountry of residencePost codeAffiliate ID (of the affiliate that referred you)Tax evidence (required for Digital VAT payments)IP addressGeo-location of IP addressVAT numberBilling countryIf you declared that you’re a resident of a country other than your billing country and your IP address country. (For instance, you might be purchasing a product from Portugal, but you’re a French citizen. In this case, you can manually declare that you’re a French citizen on Our checkout page).Please note that this data is captured when you submit an order on Our checkout page regardless of whether you complete the purchase of the product through Our payment processors, Stripe or PayPal.This data is required for the following reasons:Compliance – We have a duty to understand what country you are resident of so that we can charge the correct VAT amount. We must also keep a record of this data for tax audit purposes.Integration with Our payment processor – We collect address personal data such as your name, email and address to integrate with Stripe or PayPal (the services We use to collect payments)Product delivery – In order to give you access to the products that you purchase and to Our support team, We need to create an account using your name and email address. When you purchase a product from us, We use a third party service called Send Owl to help us comply with digital tax regulations. Integrating with Send Owl allows us to:-Get up-to-date VAT rates for all countries around the worldStay compliant by keeping a log of purchasesEfficiently pay Our VAT obligations at the end of each quarterWe send the following data to Send Owl about your purchase:-Total amount of purchaseTax amount of purchaseInvoice numberAddressFull nameEmail addressOrder numberLocation EvidenceWe also send your name, email address and product tag to Our email service provider called Mailerlite. This allows us to send you emails about product updates (such as new lessons that have been released), training courses and any other information related to the product that you’ve purchased. These emails are designed to improve your product experience but you can opt out at any time by clicking the “Unsubscribe” link at the bottom of any email you receive.6. Signing Up as an AffiliateWe operate an affiliate program. Registered affiliates can refer customers and receive a commission. This affiliate system operates independently of the processes described above.To clarify: you won’t be signed up for Our affiliate program unless you submit a request to do so. Each application is reviewed manually. If your application is reviewed, we’ll add the data that you’ve provided to Our system. We hold the following data about Our affiliates:-First nameEmail addressCompany nameFamily nameDate of signupCompany tax IDFull Billing addressPaypal email addressDescription of how you promote UsYes/No as to whether you accept Our terms and conditionsWe hold this data for the following reasons:Payouts – the PayPal email address, company details and personal details are needed to pay Our affiliates and produce invoicesWe also manually add your name and email address to Mailerlite. This is an online tool that allows us to let you know about any updates to the program. For example, if We make a change to the commission levels, we’ll let you know about it through email.As with all emails from us, you can opt out at any time by clicking on the unsubscribe link at the bottom of any email. We also store data about the referrals that you make as an affiliate. We’ll keep a traffic log of all the visitors that arrive through your affiliate link, all sales that you generate, and internal order numbers associated with those sales. This data is necessary to keep in order to track commissions and ensure that you’re rewarded for sales that you make.Automated Decision Making From your DataWe have automated processes in place that are designed to improve the relevancy of the communication We send to you and the content on Our site.For example:If you’re a member of one of Our Academies, We will send you a notification when new resources are available in your members area.If you purchase a product from us, We will send you information to help you get up and running with the product that you’ve purchased.These rules are designed to enhance the experience and interactions that you have with Us.Your Right to Modify Your DataYou have the right to modify personal data that We hold about you. If your a member of one of Our Academies, you can modify your data by logging into the members area on our site and navigate to the “Account” page. To change your details as an affiliate, you can log into your affiliate account and change your details there.To change your email address that We send emails to, click on the “update details” link at the bottom of any email you receive from us. If you’re having difficulties updating your data, let Our support team know and we’ll make the change for you.Your Right to View Your DataYou have the right to see the data that We store about you. To request a file containing all your data, let Our support team know. We will reply to your request within 24 working hours and will provide you with a file to your email address as soon as we’ve gathered the data.The data will be provided to you in a structured, commonly used and machine readable format for portability. Your Right to Have your Data DeletedYou have the right to request that We delete data that We store about you. If you would like to stop receiving our email communications then you can click the “unsubscribe” link at the bottom of any of our emails. This will unsubscribe you from any future communications. If, for some reason, this doesn’t work then let us know and we’ll remove you manually.If you would like your data to be removed from Our affiliate program then you can send an email to affiliates@grantjmarsh.com and We will action that request for you.We can also delete all of your data from all systems that We own and operate. This includes all of the above. Please note that if you’ve purchased a product or membership from us We are obliged to keep a record of the purchase in both Our own billing system and Send Owl. This will mean keeping a record of your billing address, contact details and purchase details. We do this to fulfil our obligations to the tax authorities and remain compliant. Privacy Policy: SummaryWe DO NOT sell your data to any company for further processing, marketing, profiling or any other reason.We integrate with certain third party services for the purpose of improving the overall user experience and to optimize certain business processes. Any data We hold about you, We do so for necessary and legitimate business reasons.You can request to view, modify and delete any data that We hold about you.Policy ChangesWe reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, We will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.We are committed to conducting Our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.If you have any concerns or questions about anything in this policy, then let us know and we’ll get back to you within 48 working hours.